Website Privacy Policy

At Lachlan Valley Psychology & Wellbeing we take your privacy seriously. In this policy “us”, “we”, or “our” refers to the operators of the website Lachlan Valley Psychology & Wellbeing. This policy explains how we collect, use, and protect your personal information in line with the Commonwealth Privacy Act 1988 and the Australian Privacy Principles (APPs). The policy may be reviewed and updated, as required, to remain up to date with new/amended laws, technology and changes to the business. All personal information held by us will be governed by the most recently updated policy.

Latest update: 26th May 2025.

Information We Collect

When you visit our website, we may collect:

  • Your name and email address (if you use a contact form or sign up for updates)

  • Information you include in messages or enquiries

  • General website usage data (via cookies or analytics tools)

How We Use This Information

We use the information you provide to:

  • Respond to enquiries

  • Improve the website experience

  • Monitor general site performance (e.g. visits, page views)

We do not sell or share your personal information with third parties for marketing purposes.

Cookies and Analytics

Our website may use cookies — small data files stored on your browser — to improve functionality and user experience.

We may also use third-party tools (such as Google Analytics or Squarespace analytics) to collect anonymous website data such as:

  • Pages visited

  • Time spent on the site

  • Device type and browser used

You can disable cookies in your browser settings at any time.

Email Communication

If you contact us through the website or sign up for updates, we may store your name and email address for the purpose of replying to your message. You can request to have your contact details removed at any time.

Security

We take reasonable steps to keep your information secure. Website data is stored on secure platforms with access controls in place.

Your Rights

You may request access to any personal information we hold about you or ask us to correct or delete it. Please contact us using the details below.

Contact Us

If you have any questions about this website privacy policy or how your information is handled, please contact:

Lachlan Valley Psychology & Wellbeing
info@lachlanvalley.com.au